frequently asked questions
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FAQs for questions that are commonly asked.
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General questions:
1. Why do I need a bookkeeping service?
A professional bookkeeping service can save you time and ensure accuracy in your financial records. As a small business owner, your time is valuable and best spent growing your business. We handle the day-to-day financial tasks, provide insights into your business’s financial health, and ensure you’re prepared for tax season.
We primarily use QuickBooks Online, which is industry-standard software that allows for easy collaboration and real-time updates. However, we’re also proficient in other popular accounting software like Xero and FreshBooks, and can adapt to your preferred platform if needed.
3. How often will you update my books?
We typically update our clients’ books on a weekly or bi-weekly basis, depending on the volume of transactions and the client’s needs. However, we’re flexible and can adjust our schedule to best suit your business requirements.
4. What size businesses do you work with?
Our services are tailored for small businesses. We work with sole proprietors, startups, and established businesses with up to 20 employees. If you’re unsure whether we’re a good fit for your business size, please contact us for a consultation.
5. How do you ensure the security of my financial information?
We take data security very seriously. We use industry standard encryption for all data transfers and regularly update our security protocols. Additionally, we’re bound by strict confidentiality agreements and adhere to all relevant data protection regulations.
6. What if I need help understanding my financial reports?
We don’t just provide numbers – we offer insights. Part of our service includes regular check-ins where we explain your financial reports in plain language. We’re always available to answer questions and help you understand what the numbers mean for your business.